FAQ

Our hotel has an indoor and outdoor pool. See details about the pool and other facilities on under the services page.

Check-in at Rento Hotel and Suites is from 12:00 PM, and check-out is until 10:00 AM.

Rento Hotel and Suites is 1.1 miles from the center of Owerri.

The following parking options are available to guests staying at Rento Hotel and Suites (subject to availability):

• On-site parking
• Parking
• Free parking

Room options at Rento Hotel and Suites include:

• Single
• Family

Rento Hotel and Suites offers the following activities/services (charges may apply):

• Fitness center
• SPA
• Swimming

Yes. You do have to confirm your bookings by clicking on the link that will be sent to the email you used for booking the reservation. Please, remember to confirm your booking within 60 minutes of confirming your stay.

Yes. You can cancel your reservation up to 48 hours prior to arrival without incurring a cancellation fee. Please, contact us to ensure that your reservation is successfully cancelled.

It's not possible to make any changes to your booking. This includes actions like changing the stay dates, guest name or email address. But, you can contact us to help make the change if necessary.

If your booking is non-refundable, you cannot cancel or make changes. This might apply to bookings made during special promotions or using special offers. However, if your booking is free cancellation or partially refundable, check your confirmation email for details on the refund process.

After you've booked you will get an email letting you know to confirm your booking. Once we know if your booking is confirmed, we'll send another email which will confirm your stay. This should only take a few minutes but sometimes can be a little longer. Please check your spam/junk mail folders for these messages, they may be there by mistake. If you still haven't received any messages, reach out to our customer service team at info@rentohotels.com or by calling us at +234 701144 9047

If you'd like to request an extra service like bed, early check-in or transportation to the hotel, please contact us directly in 1-2 days prior to your arrival. There is no guarantee, but we may be able to help.

You will find this information in website under rooms or services in our menu options. If you're still not sure, please contact us at info@rentohotels.com or by calling us at +234 701144 9047